Warranty

Warranty Terms and Conditions

This Limited Warranty ("Warranty") is provided by Beyond Batteries Ltd ("the Company") for the Beyond Batteries™ full range of Battery Products ("the Product"). This Warranty is valid only within the United Kingdom and is subject to the following terms and conditions.

1. Warranty Period

The Warranty Period for the Product shall commence from the date of purchase by the original purchaser and shall extend for twenty-four (24) months thereafter ("Warranty Period").

2. Coverage

During the Warranty Period, the Company warrants that the Product shall be free from defects in materials and workmanship under normal use and service. This Warranty covers only manufacturing defects and does not cover any damage caused by misuse, abuse, negligence, accidents, unauthorised modifications, or natural disasters.

3. Remedy

If the Product is found to be defective during the Warranty Period, the Company will, at its sole discretion, repair or replace the defective Product, or refund the purchase price of the Product. The Company reserves the right to use new or refurbished parts or units in performing warranty services.

4. Claim Procedure

To make a warranty claim, the original purchaser must contact Beyond Batteries Ltd Customer Service within the Warranty Period. Proof of purchase, including the date and location of purchase, may be required to validate the claim. The Product must be returned to the Company, at the purchaser's expense, in accordance with the instructions provided by Customer Service.

5. Exclusions

This Warranty does not cover:

  • Damage resulting from accidents, misuse, abuse, or negligence.
  • Un-authorised modifications or repairs.
  • Standard wear and tear, including gradual capacity decline over time.
  • Improper storage, handling, or maintenance.
  • Using the carry case for purposes other than its intended use.
  • The Warranty will be void if the battery remains fully discharged for an extended period.
  • The Warranty will be void if the void sticker affixed to the Product is broken or tampered with.
  • Using the battery with incompatible devices or chargers.
  • Failure to adhere to the recommended charging and usage instructions.
  • Exposure to extreme temperatures or environmental conditions beyond the specified limits.
  • Physical damage such as punctures, cracks, or impacts.
  • Failure to provide proof of purchase or warranty registration.
  • Force majeure events such as natural disasters, accidents, or power surges.
  • Damage caused by third-party products or accessories used alongside the battery.
  • Failure to follow the maintenance recommendations outlined in the product manual or guidelines.
  • Natural degradation of the battery over time and with normal use.

6. Limitation of Liability

To the maximum extent permitted by law, the Company shall not be liable for any indirect, incidental, special, or consequential damages arising out of or related to the use or inability to use the Product, even if advised of the possibility of such damages.

7. Consumer Rights

This Warranty does not affect the statutory rights of consumers under applicable laws in the United Kingdom.

8. Governing Law

This Warranty shall be governed by and construed in accordance with the laws of the United Kingdom.

9. Entire Agreement

This Warranty constitutes the entire agreement between the parties with respect to the subject matter hereof and supersedes all prior agreements and understandings, whether written or oral, relating to such subject matter.

10. Contact Information

For warranty claims or enquiries, please contact Beyond Batteries™ Customer Service:

Phone: +44 1273 921129
Email: info@beyondbatteries.co.uk